Aryavasista Infotech Pvt Ltd, is a Global Offshore BPO & Call Center Company based in Vijayawada, Andhra Pradesh, India Serving International Business.
AVIES Offers both B2B and B2C Outsourcing services for a variety of industries. Our Call Centres services include Inbound & Outbound services. We represent our clients in front of their customers to offer best of the customer service experience. Our BPO services include back office processing and financial & accounting function will help our clients’ in executing the day-to-day work through professionals and they can focus on the core activities of their business. Complete website related services are offered through our offshore Website design division called InnoVez
- With our expertise in Recruitment, it's easy for us to source the domain experts in any business to work for the customer service and other outsourcing operation. "True Value for lesser money"
- We adopt custom made solutions to fit the client requirement thus providing cost effective Business Process Outsourcing (BPO) and Call center solutions so that the client can save huge money and at the same time the task gets accomplished by talented and skilled work force from our premises in India.
- Our proficient environment is fully weighted with an advanced telecom devices and IT solutions in order to tackle any kind of Call center and BPO Services.
- We maintain a smooth communication with our vendors in order to benefit them with best of the technology from our centers.
- As we all know that most of the industries are now facing a big threat of data protection to avoid misuse of data. But we at Infosearch has forecast-ed these kinds of issues and developed systems to cut down these awful activities.
- We take adequate steps to offer best outsourcing services which includes customer service, telemarketing, Lead Generation, Customer satisfaction surveys, help desk, technical trouble shooting, Data entry, chat services, email support, email marketing, SEO, etc., starting from the recruitment stage.
- We facilitate our customers with DID (Direct Inward Dialing) facility in order to call us back for any queries or complaints.
- We adopt paper less, restricted internet and high level of internet security to avoid Data seepage. It's becoming important that any outsourcing center has to be complaint proof.
- AVIES is fully filled filled with knowledge, skilled resources that elegantly matches with our clients unique requirements and needs.
Our facility is fully loaded to execute our various services. We are located in Vijayawada with good transport connectivity, facilities and resources. We have back up for power, voice connectivity, Data Storage and Internet connectivity.
- Server: We have our own SERVER to restrict all the employee activities, Data Protection and Data Storage
- Voice Connectivity: Voice connectivity with full redundancy. Voice Connectivity enabled to different continental and countries like USA, UK, Australia and most of the European Countries to support Offshore Outsourcing activities in INDIA.
- UPS: Uninterrupted Power Supply with 100% back-up for faster work even in power problems.
- Predictive Dialer: Dialer to support both inbound and outbound services. The dialer performs ACD and predictive dialing which connects only human calls.
- Internet: We are using 3 different Internet connection from 3 Different service provider to facilitate different Project need as well for Back-up
- Other Infra: Fully Connected and maintain in LAN environment, Security Camera’s, Head Phones, Air-Condition and Card Access at Door Level Entry
- More than 2 years of experience in BPO and Call center services.
- Strong process knowledge on International Processes
- Fully Loaded facility to execute any BPO and call center operation
- Talented and trained resources to execute the outsourcing operation
- Strong commitment towards service levels and quality standards
- Quality Management and Improvement.
- Effective Workforce Management
- Provide reliable, sustainable and secure solutions.
- Customer Focus